Steve Wiggers is the managing director of Scala Institute, a consulting, training and workforce development company that is truly obsessed with taking organisations and individuals to the #NextLevel. Specialising in customer experience (CX), employee engagement, leadership and management capability, NPS, sales training and DISC Advanced® profiling.
Scala is proud to have developed over 5500 careers and worked with hundreds of business owners since 2010 and as a proud father of six(!), Steve believes that a focus on maintaining an awesome life-balance is critical to thriving in business.
Make everything about your customers’ experience and build you business and your team around that
Build a network of professionals around you. From a coach and mentor, to wealth advisors, professionals and like-minded people. Business is hard, don’t do it alone.
Share the load, empower the right people in your team and create space for them to surprise you!