Absolutely and without any doubt!
Many business owners and managers may appreciate the impact TRUST can have on performance by way of empowerment, delegation and engagement, but do nothing about it.
A culture of TRUST leads to improved productivity, more energy at work, improved collaboration, and less employee turnover. This then leads to a team being happier with their lives, and these factors fuel stronger performance and increased business value. The following can help in this regard;
- Recognise and celebrate excellence
- Share information to reduce uncertainty, and provide clarity around the business goals, objectives and tactics
- Build social involvement at work – A google study, found that managers who “express interest in and concern for team members’ success and personal well-being” outperform others in the quality and quantity of their work
- When people care about one another, they perform better because they don’t want to let their teammates down
- Growth mindset for developing talent – both professional and personal
- Show vulnerability – Leaders in high-trust workplaces ask for help from their team instead of just telling them to do things
- Give people discretion in how and where they work
You cultivate TRUST by setting a clear direction, giving people support, and getting out of their way.
It’s not about being easy on your team or expecting less from them. High-trust businesses hold their people accountable but without micromanaging them. They treat people like responsible adults who do not need ‘policy’ to manage them, only to guide.
Have all your team members got each others backs because they trust each other?
